gb89 Privacy Policy —
Your Information Is Our Responsibility

1. Introduction

gb89 is a trusted online betting and gaming platform operated specifically for players in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the protection of their personal information.

This Privacy Policy explains how gb89 collects your personal information, for what purposes it is used, how long it is retained, and whether or how it is shared with third parties. This policy, alongside the Terms and Conditions, defines your rights and our responsibilities.

By using our platform to create an account, place bets, conduct transactions, or use any service, you are considered to have read and fully consented to all terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

2. What Information We Collect

gb89 collects certain types of information to provide its services and ensure a safe experience. The various categories of information are described in detail below:

2.1 Personal Identification Information

• Full name and date of birth
• National ID number or passport number (for identity verification)
• Current address and permanent address
• Email address and mobile number
• Account username

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, Upay mobile banking account numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Betting and gaming transaction records
• Bonus usage and wagering history

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Session logs and login times
• Cookies and behavioral data related to site usage

2.4 Identity Verification (KYC) Information

For security and fraud prevention purposes, gb89 may request scanned copies of a government-issued ID or passport for withdrawals above a certain amount or for large transactions. This information is stored under strict security measures.

3. Purposes of Using Information

gb89 uses users' information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized purposes. The main purposes for which we use information are listed below:

• Account Management: To create, verify, and keep your gb89 account active.
• Service Delivery: To complete betting, gaming, and financial transactions.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your questions, complaints, and issues.
• Bonuses and Promotions: To send you applicable offers and bonuses.
• Responsible Gaming Policy: To ensure compliance with responsible gaming guidelines.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve the platform's functionality and user experience.
• Communication: To send important updates and notifications.

gb89 never sells your personal information to third parties for marketing purposes.

4. Sharing and Disclosure of Information

gb89 is very careful about protecting the privacy of your personal information. We do not share your information with any third party except in the limited circumstances described below:

4.1 Service Provider Partners

Limited and necessary information may be shared with technology service providers, payment processors, and security service providers required for platform operations. All such partners also operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be provided in response to a legitimate request from a government or law enforcement agency in accordance with applicable laws in Bangladesh.

4.3 Fraud and Security Prevention

Relevant information may be shared with security specialists to detect and prevent online fraud, identity theft, or other illegal activities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets involving gb89, user information may be transferred. You will be notified in advance in such cases.

5. Data Security Measures

gb89 uses industry-standard security technologies and practices to keep your personal and financial information secure. Our key security measures are as follows:

• SSL/TLS Encryption: All data transmitted between the platform and your device is completed through an encrypted connection.
• Data Encryption: Sensitive information stored in the database is kept in encrypted form.
• Access Control: Only authorized staff can access your information for specific and necessary purposes.
• Firewall and Security Monitoring: Continuous security monitoring is active on the system at all times.
• Two-Factor Verification: Additional verification is in place for suspicious access attempts to an account.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.

However, transmitting information over the internet is not entirely risk-free. gb89 takes every possible security measure, but no organization can guarantee complete security. It is your responsibility to keep your password confidential and to notify us immediately if you notice any suspicious activity.

6. Data Retention Period

gb89 does not retain your personal information beyond what is necessary. However, information may be retained for a specific period for security, legal obligations, and dispute resolution purposes.

6.1 Active Accounts

Your information will be retained for as long as your gb89 account remains active. Even after an account is closed, certain information may be retained for a defined period for legal and security purposes.

6.2 Financial Transaction Records

Financial transaction information may be retained for an extended period in accordance with relevant legal and tax regulations.

6.3 Data Deletion

After the retention period ends, information is deleted securely so that it cannot be recovered.

7. Cookie Policy

Cookies and similar tracking technologies are used on the gb89 website. Cookies are small text files stored in your browser that help improve the functionality of the website.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for maintaining login sessions and security.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To monitor platform usage and performance.

7.2 Cookie Control

It is possible to disable or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

8. Your Rights

As a user of gb89, you have the following rights over your own personal information:

• Right to Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information where there is no legal obligation to retain it.
• Right to Restriction of Processing: The right to request that the processing of your information be limited in certain circumstances.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Data Portability: The right to receive your information in a portable or machine-readable format where applicable.

To exercise any of the above rights, please contact our support team. We will respond to your request in a timely manner.

9. Protection of Minors' Information

gb89's services are intended only for those aged 21 or above. We do not knowingly collect any personal information from minors. If a person creates an account using a false age and this comes to our attention, that account will be closed immediately and all related information will be deleted.

We urge parents — if you believe your minor child has created an account on our platform, please contact our support team without delay.

10. International Data Transfers

For the operation of gb89's services, information may in some cases be transferred to servers or service providers located outside Bangladesh. In such cases, we ensure that the third party follows appropriate data protection standards and operates under the necessary agreements.

gb89 is responsible for ensuring the privacy and security of your information in all cases of data transfer.

11. Changes and Updates to This Policy

gb89 reserves the right to update or change this privacy policy as needed. For any significant changes:

• The date of change will be updated at the top of this page.
• A notification of the change will be sent to your account's email address.
• A clear notification will be shown on the platform.

If you continue to use the platform after any changes, you are considered to have accepted the new policy. Therefore, it is advisable to review this page regularly.

12. Third-Party Links and Services

The gb89 platform uses software from various game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and others. These third-party software and services may have their own privacy policies, for which gb89 is not responsible.

For payment processing, the terms and conditions of bKash, Nagad, Rocket, and Upay will apply. gb89 is not responsible for the data security of these mobile banking services.

13. Related Policies

This privacy policy applies in conjunction with gb89's other policies. For more information, please see the pages below:

• Terms and Conditions — All terms governing use of the service.
• Responsible Gaming — Safe and fair gaming guidelines.
• About Us — Details about gb89.
• FAQ — Answers to common questions.