gb89 Terms and Conditions

These terms and conditions ("Terms") apply to the gb89 platform and all of its services. By visiting the gb89 website, creating an account, or using any service, you are considered to have fully accepted these Terms.

These Terms have been prepared in English for players in Bangladesh. If you disagree with any part of these Terms, please refrain from using the gb89 platform.

gb89 reserves the right to change or amend these Terms at any time. Changes will take effect as soon as they are published on the website. It is the user's responsibility to review this page regularly.

Eligibility Requirements

To open a gb89 account, the following conditions must be met:

• You must be at least 21 years of age.
• You must be a legal resident living in Bangladesh.
• Only one account may be opened in your name. Multiple accounts are strictly prohibited.
• You must provide accurate and complete information at the time of registration.
• The mobile number and email address you provide must be active and your own.

Account Verification

gb89 reserves the right to verify the identity of an account holder at any time. A copy of a National Identity Card (NID) or passport may be requested for identity verification. Withdrawals may be put on hold until verification is complete.

Account Security

It is entirely your responsibility to keep your gb89 account password and login details confidential. You will be responsible for any activity carried out from your account. If you suspect unauthorized access to your account, notify our support team immediately.

gb89 handles transactions via Bangladesh's major mobile banking and bank transfer methods.

Deposit Terms

• All deposits must be made from an account registered in your own name.
• Deposits through third parties are strictly prohibited.
• gb89 reserves the right to put any deposit on hold for investigation of suspicious transactions.

Withdrawal Terms

• The account must be fully verified before a withdrawal request can be made.
• Withdrawals will only be made via the same method used for the deposit.
• Funds related to a bonus cannot be withdrawn until the associated wagering requirements have been met.
• Each withdrawal request is reviewed and then processed within 15 minutes to 2 hours.

Welcome Bonus

New members receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 20 times (20x). This means you must wager 20 times the original bonus amount before the bonus funds can be withdrawn.

General Bonus Terms

• Each bonus offer has its own specific validity period and the bonus will be cancelled after it expires.
• It is not possible to use multiple bonuses at the same time unless clearly stated in the offer.
• Bonus funds may only be wagered on approved games.
• gb89 has the right to cancel a bonus and any associated winnings if the bonus is used fraudulently.
• Winnings earned through bonus funds are converted to real money only after the wagering requirements are met.
• gb89 reserves the right to change or withdraw any bonus offer at any time.

VIP Program

gb89's VIP program has three tiers: Bronze, Silver and Gold. Tiers are advanced through regular play and the weekly cashback benefit increases at each tier — up to 0.4% at Bronze, up to 0.8% at Silver and up to 1.2% weekly cashback at Gold.

gb89 is committed to ensuring a safe and trustworthy platform. The following activities are strictly prohibited and, in the event of a violation, the account will be closed and funds forfeited:

• Operating multiple accounts in the name of the same person or family members.
• Fraudulent use of the bonus system (arbitrage betting, bonus matching, etc.).
• Playing using software bots or any automated method.
• Using the platform for money laundering or as a source of illegal funds.
• Harassing or misconduct toward other players.
• Exploiting technical errors or bugs on the platform. If you notice any such error, report it to support immediately.
• Making deposits or withdrawals using third-party payment methods.

Account Suspension and Closure

If any of the above rules are violated, gb89 reserves the right to suspend or permanently close an account immediately. To appeal a decision, contact [email protected].

gb89 places the highest importance on responsible gaming. Play for entertainment — never as a solution to financial problems.

Self-Control Tools

• Set deposit limits — daily, weekly or monthly.
• Stay in control by setting session time limits.
• If you feel the need, temporarily suspend your account for a set period.
• Choose permanent self-exclusion — in this case the account will be closed for a minimum of 6 months.

For more detailed information on responsible gaming, please read our responsible gaming page.

gb89 is committed to protecting users' personal information. We keep all data transfers secure using SSL encryption technology.

Data Collection

During registration and use of our services, we collect your name, email, mobile number, payment details and gaming history. This information is used solely for account management, service improvement and fraud prevention.

Sharing Information with Third Parties

Information may be shared with third parties on a limited basis where necessary for payment processing and identity verification. We never sell your information for marketing purposes.

For more information, please read our privacy policy.

gb89 strives to provide uninterrupted service. However, gb89 cannot be held liable in the following situations:

• If the service is disrupted due to technical errors, server downtime or internet connection problems.
• If a problem occurs with the software of a third-party game provider.
• If damage occurs due to the user's own device or connection.
• If the service is unavailable due to force majeure events such as natural disasters or government directives.
• If financial loss occurs due to careless management of the user's account credentials.

Maximum Liability

Under no circumstances shall gb89's total liability exceed the actual amount of funds in the user's account at the time of the relevant incident.

Complaints Process

For the resolution of any complaint or dispute, please first contact our support team. Our support is available 24/7 in Bengali:

• Instant support is available via live chat.
• Contact by email: [email protected]

Dispute Resolution

All disputes will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the matter will be settled through arbitration. In this process, gb89's decision will be considered final.

Severability of Terms

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.